Your Journey, Step by Step

How It Works:
From Sign Up to Payday

Here's exactly how Suivi works — from downloading the app to earning your first payment. Simple, transparent, and supported every step of the way.

The Rider Workflow

From Request to Payday

Five simple steps from checking available deliveries to completing your delivery and earning.

Work Finds You
1

Work Finds You

Requests come to you — just accept or decline

No need to browse or hunt for work. When a sender nearby needs a delivery, a request pops up on your screen showing the pickup location, distance, estimated earnings, and parcel details. You simply accept or decline. That's it.

  • Requests appear automatically based on your location
  • See estimated earnings before accepting
  • Parcel type and size information at a glance
  • Decline any request with no penalty
Accept a Request
2

Accept a Request

Review details and commit to a delivery

Tap a request to see the full details: complete pickup and delivery addresses, contact information, parcel description and handling notes, and estimated time needed. When you're satisfied, tap "Accept" to confirm. The sender is notified immediately.

  • Full address and contact details after acceptance
  • Turn-by-turn navigation to pickup
  • Real-time traffic updates
  • Direct communication with pickup person
Pickup the Parcel
3

Pickup the Parcel

Verify, inspect, and confirm pickup

Upon arrival, contact the pickup person through the app. Verify the parcel matches the request description, inspect for damage, and note any special handling needs. Optionally take a photo as proof of pickup, or enter an OTP shared by the sender — the choice is controlled by the sender.

  • GPS-verified pickup location confirmation
  • Optional photo evidence with timestamp
  • Optional OTP verification from sender
  • In-app chat and call with pickup person
  • Automatic documentation of pickup time
Transport to Destination
4

Transport to Destination

In-transit with live tracking and route support

The sender can see your location in real-time via live GPS tracking. App updates are automatic — the sender receives "en route" notifications. Use the in-app navigation with route optimization to find the fastest path.

  • Live GPS tracking visible to sender
  • Automatic status updates at each stage
  • AI-powered route optimization
  • In-app communication with sender
Complete the Delivery
5

Complete the Delivery

Verify, get proof, and get paid

Arrive at the delivery location. GPS confirms you're at the correct address. Contact the recipient, verify their identity, and confirm the parcel condition. Choose from four proof of delivery methods, submit, and get paid.

  • Photo proof — picture of package handed over
  • Verification code — recipient enters unique code
  • Digital signature — recipient signs on device
  • Alternative confirmation — call or SMS verification
Powered by Smart Technology

Navigate with Precision, Earn with Efficiency

Everything you need to deliver efficiently and earn more.

Live GPS Navigation

Built-in turn-by-turn GPS navigation designed for riders. Senders can watch your progress from pickup to drop-off, giving them peace of mind while you focus on the road.

Instant Earnings Updates

Track your earnings after every successful delivery. Your dashboard updates in real-time so you always know your balance and what you have earned.

Smart Route Optimization

AI-powered suggestions for the fastest routes. Save up to 20 minutes per delivery with intelligent routing that adapts to traffic conditions.

Delivery Types

Types of Deliveries You Can Accept

Choose what works for you — from quick local drops to high-earning bulk deliveries.

Most Common

Standard Parcel

Regular packages from senders to recipients across the city. The most common delivery type — available continuously throughout the day.

Earnings

Variable based on distance

Higher Pay

Express Requests

Urgent, time-sensitive deliveries requiring priority handling. Higher pay for faster completion.

Earnings

Premium rates

Maximize Trips

Bulk Requests

Multiple packages from one sender going to different destinations. Maximize your earnings per trip.

Earnings

Cumulative income

Reliable

Business Partnerships

Regular work with enterprise clients using Suivi's Business Tools. Consistent, reliable income with scheduled shifts.

Earnings

Consistent income

Rider Wisdom

Tips for Success as a Suivi Rider

Advice from top-performing riders to help you maximize your earnings and reputation.

Tip 01

Optimize Your Schedule

Understand peak request times during lunch, evening, and weekends. Be available during high-demand periods and build a routine that works for you.

Tip 02

Build Your Reputation

Always be on time or early. Communicate clearly with senders. Handle packages with care and deliver exactly as requested every time. Senders will add you to their favourites list for repeat business.

See success stories
Tip 03

Strategic Request Selection

Choose requests that maximize your time efficiency. Consider the distance-to-earning ratio and take express jobs for higher pay.

Tip 04

Maintain Your Equipment

Regular bike or motorcycle maintenance keeps you safe. Keep safety gear in good condition and ensure your phone battery lasts full shifts.

Tip 05

Manage Your Finances

Set aside earnings for tax obligations. Budget for fuel and maintenance. Track expenses to understand your true take-home pay.

Learn about earnings
Tip 06

Grow Your Opportunities

Aim for a 4.8+ rating to unlock premium requests. Build relationships with regular senders and refer other quality riders for bonuses.

Join the community

Ready to Start Your Rider Journey?

It only takes 24-48 hours to get approved and start earning.

No signup fees · Free to download · Start earning this week